*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Responsible for account development and expanding existing accounts within an established geographic territory. Job Description The Senior Account Manager (AM) will develop and implement a sales plan for all target public safety accounts in the assigned territory, focused in the National Capital Region, specifically Northern Virginia. The AM will be the first point of contact for the full portfolio of Motorola Solutions suite of solutions built for Public Safety Agencies. The Sr. Account Manager will be responsible for but not limited to the following: <ul><li> Responsible for existing and new business with Local Agencies in Northern Virginia. </li><li> Responsible for sales, strategic account planning, and overall relationship management for the major local agencies in the National Capital Region. </li><li> Product and service portfolio includes land mobile radio communication technology, software based solutions (9-1-1, CAD, RMS, Analytics), video solutions (in-car, body worn, physical: video and access control), cybersecurity and services. </li><li> Proactively develop large project opportunities encompassing a wide range of products and services that will positively impact the mission of public safety. </li><li> Develop and implement a comprehensive 10 year sales plan for each major agency. </li><li> Overcome competitive situations with strategic planning, methodology and execution. </li><li> Develop strong relationships with key decision makers and influencers within the account base to include IT, Radio Managers, Agency Directors, Police/Fire Leadership, and legislative representatives. </li><li> Assemble, direct and coordinate a diverse team of internal & external sales resources to assess customer's needs and address their requirements. </li><li> Manage manufacturer representative partners and integrators to ensure business goals and go to market strategy is established, measured and executed. </li><li> Act as a trusted advisor to influence customer's technology platform decisions and develop preference and loyalty for Motorola Solutions. </li><li> Proactively engage in Motorola sponsorships and technology boards to build strategic relationships gaining exposure to key personnel, become a trusted expert and aid in our position for near and long term opportunities. </li><li> Develop Motorola procurement vehicles for all Motorola's solutions to be leveraged across an entire assigned geographic territory. </li><li> Ability to travel 75% within territory. </li></ul> Specific Knowledge and Skills: <ul><li> Bachelor's Degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience. </li><li> Previous Public Safety Experience is a plus. </li><li> Previous outside sales experience selling solutions into government organizations is preferred. </li><li> Candidates must have sales experience and an understanding of Motorola's ecosystem of solutions in order to understand the questions to ask to meet customer objectives. </li><li> High tech solutions sales experience is a plus. </li><li> Strong relationship development and management skills. </li><li> Experience utilizing strategic account management practices (SalesWay). </li><li> Excellent communication skills (oral, written & presentation), follow up and follow through skills. </li><li> Ability to quickly learn new key characteristics of products/solutions and communicate how these solutions will solve our customer's needs. </li><li> Excellent negotiation skills. </li><li> Ability to develop and maintain relationships with C-Level executives. </li><li> Additional background checks could be required at customers' sites. </li><li> Exceptional listening skills who can evaluate priorities, understand our customers goals and bring to them value driven solutions that deliver personal wins for our customers. </li><li> Self-driven and motivated. </li><li>**Preferred Candidates Will Reside in the National Capital Region**</li></ul> Basic Requirements<ul><li> Bachelor's Degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience. </li></ul> Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

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Sr. Account Manager, State/Local Sales

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description **THIS IS AN EXPATRIATE ROLE LOCATED IN JAPAN, THIS ASSIGNMENT WILL REQUIRE THE CANDIDATE TO RELOCATE FOR A MINIMUM OF 3 YEARS** **MUST BE A US CITIZEN** The Field Service Technician will be responsible for the programming, maintenance, and repair of a country-wide ASTRO P25 IV&D system with full IA certification including Master site, Management site, remote RF sites, MC75000 dispatch sites, Subscriber products, MESH AP's, and ACE3600 Fire Alerting Systems. The System Technologist will interface with numerous US Military personnel as well as Local Nationals employed by the US Military. Country wide travel to equipment locations is required and in some cases hiking into a site is also required. Must be able to obtain a Secret Clearance. IAT III/IATII, A+, Network+, and Security+ Certified. Complete understanding of IT networks, STP, MRP, VLAN and VPN's including but not limited to Cisco and Brocade Switches, Routers, and Servers utilizing Windows, Solaris, Redhat, and Linux operating systems. Complete knowledge of and ability to program and repair Motorola's RF product line including Portables, Mobiles, Control Stations, and Repeaters. Must possess strong interpersonal, presentation, and communications skills both orally and written. Completion of the following Motorola training: Trunking Concepts and ASTRO Digital Systems ASTRO&reg; 25 IV&D Introduction to Radio System Management Applications ASTRO&reg;25 IV&D Radio System Administrator Workshop ASTRO&reg;25 IV&D Conventional RF Site ASTRO&reg;25 IV&D Conventional M Core with Configuration Manager Workshop ASTRO&reg; 25 IV&D M Core Workshop ASTRO&reg;25 IV&D M Core System Overview ASTRO&reg; 25 IV&D High Performance Data Workshop MCC 7500 Dispatch Console ASTRO&reg;25 IV&D GTR 8000 Repeater Site Workshop Repair, installation, implementation of Radio and Network communications systems for the US Military installation supported by this department. Additional Requirements:<ul><li>CET Cetification or completion of equivalent Military or Commercial trade school.</li><li>Capable of Secret Security Clearance.</li><li>Knowledge of Astro Radio Trunking systems and infrastructure to include MCC7500 Consoles.</li><li>IAT II certification (requires at a minimum Sec+ and and OS) </li><li>Practical knowledge of Layer 2 and Layer 3 Network architecture.</li><li>Minimum of 3 yr posting to country </li></ul>USFGMD Secret - ClearedJobs.net #LI-EN1 #LI-ONSITE Basic Requirements<ul><li> High School Diploma/GED with 2+ Years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service </li><li> Must be a US Citizen with the ability to obtain background clearance as required by government customer </li></ul> Travel Requirements 25-50% Relocation Provided International Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Field Services Technician (Japan Expatriate Assignment)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Envysion, now a Motorola Solutions company, is a leading provider of enterprise video security and business analytics solutions for the quick-service restaurant and retail industries. Envysion's cloud-based solution integrates video systems with sales data to proactively identify potentially fraudulent transactions and optimize operations without the need to monitor hours of video footage. Job Description As a Customer Success Manager and trusted business partner, you will be responsible for monitoring and engaging our clients to ensure a successful partnership. Your responsibilities will include but are not limited to the following: Responsibilities: <ul><li> Ensure regular communication with client contacts on key accounts; provide strategies to optimize utilization, adoption, analytics and ROI. </li><li> Provide initial training for new users, as well as on-going training for existing users. </li><li> Upsell features to support ongoing customer adoption and utilization towards success criteria. </li><li> Provide feedback to product team and management concerning response to products and services. </li><li> Provide insight on customers' needs to internal teams on a regular basis; represent customers' views, requirements and experience throughout the organization. </li><li> Increase product utilization and expanding Envysion's footprint through user adoption. </li><li> Work closely with internal company stakeholders, sharing customer information and escalating issues as required. </li><li> Communicate goals and results upwards, across and to team members to ensure standards are met and customer success is achieved. </li><li> Ensure customers are successfully using the Envysion application by understanding their business objectives and recommending strategies to achieve those goals. </li></ul> Qualifications : <ul><li> Bachelor's degree preferred. </li><li> 3+ years of experience with customer facing activities. </li><li> 5+ years of experience in a customer success environment. </li><li> Prior hardware and SaaS customer success experience desired. </li><li> Salesforce experience strongly preferred. </li><li> Prior work experience in a similar role including managing projects, timelines, customer relations, and contracts. </li><li> Strong executive presence and presentation skills. </li><li> Understanding of accounting principles is a plus. </li><li> Travel is anticipated 25% of the time with consecutive-day travel as a possibility. This includes but is not limited to: Denver, Dallas or Chicago. </li><li> The target base salary for this position is $75,000 to $85,000 USD with the opportunity for additional compensation. </li><li>Accepting applications between April 10th and June 10th, 2024.</li></ul>#LI-KF2 Basic Requirements<ul><li>3+ years of experience in Customer Success Management</li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Customer Success Manager, Envysion (Enterprise Accounts)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry leading, next generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 311, and analytics software applications to the Public Safety and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end to end public safety applications and mission critical voice and data communications systems. Job Description The Public Safety Industry Consultant is responsible for developing the Software Suite strategy for their supported region. This plan should include training and development, a partnership with local events such as roadshows equating to creating a new Software Suite pipeline. Pursue new incremental accounts and opportunities, work to identify strategic Manufacturer Representatives, invest time wisely in messaging, developing, motivating LMR sales associates, and respond in a timely and professional manner. The Public Safety Software Consultant (IE) will be responsible, but not limited to the following: <ul><li> Build a long-term pipeline, maintain a real opportunity funnel. Laying the groundwork to uncover new deals and opportunities into the future. </li><li> Recognizes and acts on opportunities, develop and grow account contacts, be timely with follow-up on product issues, and be responsive to customer needs and requests. Effective use of conversational questioning skills to uncover customer needs, issues, and other information necessary to successfully close a Software Suite opportunity. Assist in fulfilling all customer care responsibilities and other sales support requirements to ensure maximum customer retention levels. </li><li> The IE effectively assists in the start of Software Suite piloting/evaluation activities equating to closed business. The IE should effectively engage members and work partners to execute on successful opportunities. </li><li> The IE should be well aware of MSI's pricing policies and structure of dealer pricing programs and adhere to the guidelines on pricing. Business conflicts and issues must be handled professionally by the IE. The IE should work diligently to get our Software Suite on as many contracts as possible. </li><li> The IE is a team player and works with others in mind and respects the responsibilities of peers including work partners such as LMR account managers. The IE is timely and accurate with all administrative responsibilities, including but not limited to expenses, training, conference calls, PO claiming, special discount requests and opportunity qualifying. The IE should show a level of urgency when responding to customers, and LMR peers. </li><li> The IE continually conducts oneself in a highly ethical, moral, and professional fashion. The IE is consistently on time for meetings, conference calls, and other time sensitive events. The IE has a high degree of loyalty to MSI core customers and makes decisions based on the overall MSI customer needs versus personal centric gain. </li></ul> Specific Knowledge/Skills: <ul><li> Bachelor's Degree is preferred. </li><li> Seeking 10+ years work experience in Government Public Safety (minimum 5+ years in a command-level position) with sales and business development in the industry. </li><li> General knowledge of CJIS security protocols and Data Networks such as LTE & LMR. </li><li> Extremely proficient in the technology trends impacting national policies. </li><li> Considerable experience and expertise with State and Local purchasing processes and contracts that are available for our products. </li><li> Highly motivated, entrepreneurial, self-starter. Willingness and ability to prioritize tasks, set daily action items, and work independently with minimal supervision. </li><li> Superior organization and time management skills. Detail oriented with excellent follow-through and follow-up. </li><li> Diligent work ethic. Willingness to take initiative and ownership of opportunities and move deliverables to completion. </li><li> Flexible, adaptable team player with strong interpersonal skills. Resourcefulness to effectively navigate the internal MSI organization to resolve issues and achieve objectives. </li><li> Strong analytical and problem-solving skills. </li><li> Excellent oral/written communication and presentation skills. </li><li> Strong computer skills with a high level of competence in WAN, LAN, Cloud. </li><li> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. </li></ul> Competencies: <ul><li> Broad experience & knowledge across multiple areas of the State and Local government. </li><li> Significant experience using and/or promoting technologies to the Body Worn Camera sector. </li><li> Ability to identify new business opportunities and areas for improvement. Communication skills to present the opportunity and achieve buy-in. </li><li> Experience developing, presenting and executing strategic plans and business cases to achieve buy-in of necessary stakeholders such as MSI product teams. </li><li> Candidates will be expected to grow the Software Enterprise business with new and existing opportunities, negotiating contracts, holding sales training, and promoting the value of our software solutions. </li></ul> #LI-RO1 Basic Requirements<ul><li> Bachelor's Degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience </li><li> Must be able to obtain background clearance as required by government customer </li></ul> Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Public Safety Industry Senior Consultant

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Product Operations team for ASTRO and Building Blocks is looking for a talented leader to join the project management team to manage the next generation products and services being developed for our Public Safety customers. We are looking for a person to lead both new application service development as well as sustaining feature development across the APX, APX NEXT and Molokai platforms. Our mission is world class program management with emphasis on risk management and executing to plan. Job Description Responsibilities:<ul><li> Is responsible for managing Application Services projects inclusive of new services introduction, new product / releases introduction and on-boarding new customer. </li><li> Presents project status to all levels of the organization (VP level and above). </li><li> Develops project charters and statements of work (SOW) and obtains project sponsor/stakeholder buy-in for project initiation. </li><li> Defines and develops detailed project plans based on the given requirements and scopes. </li><li> Demonstrates best practices for developing schedules and understands the critical path. </li><li> Monitor project execution to ensure all obligations are met and drive projects to completion. </li><li> Application Services Product Operations Lead collaborates with global stakeholders (internal and external) to resolve conflicts and drive successful delivery of projects. </li><li> Manages expectations of project sponsor and stakeholder with timely communication/escalation of risks/issues, their impact, and mitigation/corrective actions. </li><li> Recommends corrective actions and implements changes. </li><li> Identifies and mitigates project risks. Owns resolution to any dependency or issue not being delivered by appropriate party. </li><li> Ensures all project documentations are completed and keep in the appropriate storage. </li><li> Familiar with the D-Stream process. </li><li> Familiar with waterfall and agile development methodologies and their associated quality assurance methods. </li></ul> Additional Qualified Skills: <ul><li> Demonstrated competency with a project management tool (e.g. MS Project, Primavera, Smartsheet) </li><li> Proven experience in project management and software development </li><li> Excellent written and verbal communications skills are necessary. </li><li> Strong interpersonal skills with a desire to collaborate with internal and external business/technical teams. </li><li> Ability to work independently as well as with a team. </li><li> Highly organized, structured, and process oriented; team building skills a plus. </li><li> Able to simplify a complex situation and provide update accordingly. </li><li> Certified PMP preferred. </li></ul> Employer work permit sponsorship is not available for this position. #LI-RS1 Basic Requirements<ul><li> Bachelor's degree in computer science, engineering or related </li><li> 10+ years of Software Project Management experience </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Software Project Manager

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview From the largest Fortune 500 companies to the smallest, most innovative start-ups, we help organizations of all sizes navigate a constantly changing security and compliance landscape. We discover - and shut down - advanced cyber attacks. We keep watch over networks 24 hours a day, 7 days a week 365 days a year. And we help commercial organizations efficiently adapt to demanding security compliance requirements. Job Description<ul><li>The ideal candidate will have experience with ASTRO or VESTA software.</li><li> The SOC Analyst is responsible for cyber security monitoring. </li><li> The SOC Analyst is responsible for providing effective security monitoring through triage, investigation, communication and reporting. </li><li> Under the direction of Senior SOC Analysts, the SOC Analyst I will review and process alerts from various security tools focusing on identifying malicious activity. </li><li> The SOC Analyst I will communicate with customers on a regular basis. </li><li> The SOC Analyst I will investigate alerts and perform investigations to gather information necessary for determining response action or escalation requirements. </li><li> The SOC Analyst I will provide recommendations for tuning, playbooks, and orchestration. </li><li> Ability to investigate and evaluate network traffic, read and interpret logs and packet captures </li><li> Knowledge of computer security/networking concepts </li><li> Familiar with SIEM or similar security tools </li><li> Familiar with managing & analyzing alerts from security tools such as firewalls and IDS/IPS systems </li><li> Familiar with interpreting and analyzing vulnerability scan results </li><li> Able to become proficient with Windows/Linux based command line </li><li> In-depth knowledge of current threats, vulnerabilities, and recent cyber attacks </li><li> Critical thinking and analytical skills </li><li> Good written and oral communications skills </li><li> Familiar with AWS, Azure, or GCP </li><li> SEC+ certification or ability to obtain within 6-12 months of hire </li></ul> #LI-JM2 #LI-ONSITE Basic Requirements<ul><li> Bachelor's Degree or 1+ years of related experience </li><li> US Citizen due to the nature of some contracts. </li><li> Candidates must be bilingual English/Spanish. </li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Security Operations Center (SOC) Analyst I

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security. Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. Job Description Reporting to Avigilon's Regional Sales Director, the Channel Sales Executive acts as a primary contact for all video solutions selling initiatives with end-users in territory, proactively manages their relationships and deploys sales actions and strategies in order to grow business and meet territory revenue goals. Responsibilities:<ul><li> Develop new business with end customers with emphasis on new account development </li><li> Meet or exceed assigned revenue and project quotas focused on Avigilon products and services </li><li> Promote and market Avigilon's products and services within the assigned territory and named accounts </li><li> Support Avigilon's sales activities in the assigned territory and accounts by creating, nurturing, and responding to sales opportunities for Avigilon's products and services </li><li> Create and manage a healthy sales funnel </li><li> Conduct sales calls, schedule local promotional work and track sales activities </li><li> Work with vertical marketing teams to identify end user engagement opportunities through associations, conferences, and tradeshows </li><li> Leads video and analytics solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel </li><li> Prospecting on a daily basis using all tools available will be key to the success of this position </li><li> Attain Trusted Advisor" status with customers and Channel Partners to enable increased System and Business Development </li><li> Sales Forecasting as required </li><li> Maintain CRM data for new and existing account development </li></ul>Specific Knowledge & Skills:<ul><li>3+ years of video security solutions sales experience</li><li> Physical security solutions experience a plus </li><li> Experience working with channel strategies and initiatives </li><li> Strong technical acumen and ability to speak towards our products and solutions </li><li> Ability to accurately forecast revenue on a weekly, monthly, quarterly, and annual basis </li><li> Proven record of achievement in delivering sales results and developing collaborative relationships </li><li> Strong understanding of our go-to-market strategy and sales philosophy is required </li><li> Excellent analytical, verbal and written communication skills </li><li> Time management skills are required, and candidates must have the ability to manage multiple priorities in a complex, fast-paced environment </li><li> Functional understanding of Microsoft and Google Apps, especially Excel/Sheets </li><li> Exceptional presentation skills required </li><li> Strong computer skills with the ability to learn and demonstrate new software at a high level </li><li> Ability to travel weekly to territory (~50% of territory travel) </li><li> Having an established client base in the assigned territory is a plus </li></ul> Basic Requirements<ul><li>3+ years experience in one of the following: Sales, Video or Physical Security</li></ul> Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Channel Sales Executive - Video (Houston)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Mobile Video and Analytics Department is seeking a highly talented and technically strong candidate to fulfill a Sr. Technician position. In this position, you will have unique and varied responsibilities. The Sr. Technician is responsible for coordinating with the customer and the customer IT team, troubleshooting and resolving issues arising from the Mobile Video product portfolio and the integration to the customers network. The specific job responsibilities include the following below. Job Description The Mobile Video and Analytics Department is seeking a highly talented and technically strong individual to fulfill a Sr. Technician position. In this position, you will have unique and varied responsibilities. The Sr. Technician is responsible for coordinating with the customer and the customer IT team, troubleshooting and resolving issues arising from the Mobile Video product portfolio and the integration to the customers network. The specific job responsibilities include the following below. <ul><li>Diagnosing and resolving customer issues through incident (tickets) and direct customer interaction. </li><li>They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle. </li><li>Additionally, they will communicate actively with other departments detailing specific customer's issues.</li><li>Track and resolve issues</li><li>Interface with Back Office and Engineering on customer issues and comments</li><li>Help Maintain online Knowledge Base</li><li>Provide Technical Assistance to Regional Sales Managers daily</li><li>Answer after hours calls from customers</li><li>Customer Advocate</li><li>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers</li></ul>Preferred Qualifications and Skills <ul><li>Demonstrated ability to multi-task competing priorities</li><li>Demonstrated communications skills, both verbal and written</li><li>Must be able to obtain necessary CJIS security clearance as required by agencies.</li><li>Demonstrated inbound Call Center experience (3+ years' experience preferred)</li><li>Previous technical support/engineering/troubleshooting experience</li><li>Extensive PC/Networking troubleshooting experience desired</li><li>A+ Certifications (preferred but not required)</li></ul> Basic Requirements<ul><li>High school diploma and 1+ years of technical support experience</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Front Office Technician Support

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions is a Fortune 500 company that is consistently recognized as one of the World's Most Admired Companies." We help government, public safety, and commercial customers improve their operations with solutions and services that increase the effectiveness, efficiency, and safety of their workforce. Delivering more than 2,500 customer-focused proposals annually, the North America Proposal Center (NAPC) provides proposal management, writing, and multimedia services to Motorola Solutions' North America Sales teams. Job Description The Proposal Manager will manage the bid/proposal process from receipt of a customer request through submission and negotiation until award. <ul><li> Establishes and motivates virtual cross-functional teams focused on ensuring the highest quality timely bid response. </li><li> Organizes bid scrubs, pricing, risk reviews and status meetings. </li><li> Has ownership of the response plan, timescales and responsibility matrix for all products and/or services. </li><li> Manages the governance process including coordinating approvals for bids </li><li> May assist in the development of strategies and approaches to take advantage of business opportunities. </li></ul> Scope of Responsibilities/Expectations: <ul><li> Leads and/or plays an active role in executing quality proposal delivery for proposals in partnership with Business Development, Capture professionals and SMEs. Quality Proposal" equates to proposals that meet or exceed guidelines for providing a clear, responsive, persuasive, and compelling proposal to the end customer. </li><li> Co-leads proposal kick-off calls and status calls, as well as peer and management reviews. </li><li> Reviews proposal specifications to identify unique requirements, prepares for meetings, maintains notes, and ensures roles/responsibilities are communicated. </li><li> Develops and disseminates proposal schedules and compliance matrices. </li><li> Tracks proposal compliance, evaluates compliance concerns, and escalates non-compliance issues. </li><li> Participates in Executive Summary development and/or media storyboarding. </li><li> Ensures proposal quality by reviewing proposal from front to back to minimize errors and risks. </li><li> Manages proposal documents, file sharing, and version control. </li><li> Desktop publishes proposals and manages production, adhering to formatting and layout guidelines. </li><li> Liaises and produces all printed documentation through outside vendor (Mimeo). </li><li> Obtains sign-offs and authorized signatories when necessary. </li><li> Evaluates and refines process documentation to ensure training and reference materials are well-structured, accurate, and intelligible. </li><li> Ensures on-time delivery/submission. </li><li> Archives proposals and project files according to established processes and procedures. </li></ul> Specific Knowledge/Skills: <ul><li> Writing skills highly recommended. Professional proposal accreditation preferred. </li><li> Tools/Technologies: Microsoft Office Suite, Google Suite, Adobe Acrobat, Salesforce, and Production tools (printers, e-submissions, etc.). </li><li> Knowledge: Business and customers. Proposal management and project management practices. Extensive knowledge of short-cut keys. Strong knowledge of proofreading symbols and proposal management best practices, as well as internal support levels for different types of proposals (value, market, solution). </li><li> Skills: Good writing, editing, and proofreading skills. Excellent interpersonal skills. Extensive experience coordinating groups both in person and remotely. Skilled at independently managing projects. Active listening, critical thinking, analytical, problem solving, and time management skills. Skilled at building rapport with team members in high-stress environments and motivating others to complete tasks. Skilled in handling internal communications related to proposals and assimilating information from a variety of sources. Excellent MS Word & PowerPoint skills. </li><li> Abilities: Must be able to schedule and direct activities of proposal contributors. Able to question customer requirements. Proven ability to develop proposal outlines, chair kick-off meetings, and communicate proposal risks. Ability to collaborate and influence others. Able to manage concurrent multiple projects with tight deadlines. Must be able to collate, organize, and assemble proposal material that weigh up to 50 lbs, when needed. </li></ul> #LI-MM1 Basic Requirements<ul><li> Bachelors Degree </li><li> 5+ years experience in Proposal Management </li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Proposal Manager

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions creates innovative, mission-critical communication solutions and services that help public safety and commercial customers build safer cities and thriving communities worldwide. We look for the most advanced problem solvers - like you - to help us create technologies that rise to our customers' challenges. To connect firemen to policemen to emergency responders to nurses to specialists to lives saved. To protect communities, grow businesses, and make work safer and more efficient. Motorola Solutions is looking for self-motivated individuals to help drive the next-generation public safety experience and to work with a team of top, experienced professionals to enable mission-critical services and solutions. Job Description The Sr. Data Scientist will lead the data science function in the Devices Software Building Block team. He/She will work with our engineering, product, sales, leadership, and marketing teams in developing valuable insights by analyzing large volumes of data obtained from Motorola Solutions (MSI) IoT devices. These insights will be used by MSI customers to better manage their fleet of IoT Devices and by MSI internal teams to understand our customer's needs to provide better products and services. Responsibilities <ul><li> Use the Data Science Life Cycle to design and develop algorithms, methods, processes, and systems to generate actionable and value-added insights from unstructured, diverse big data" sources. </li><li> Assess the effectiveness and accuracy of data sources, data-gathering techniques, and analytic algorithms. </li><li> Develop processes and tools to monitor and analyze model performance and data accuracy. </li><li> Interacts with product and service teams to identify customer needs, questions, and issues for data analysis and experiments. Then develop custom data models and algorithms to address these needs and issues. </li><li> Mine and analyze data from diverse databases to drive optimization and improvement of product development, marketing techniques, and business strategies. </li><li> Develop the technical skills of junior team members by providing hands-on reviews and mentorship. </li><li> Work directly with the data engineering team to design, implement, and validate data pipelines and results. </li></ul>Preferred Qualification :<ul><li> Bachelor's or Master's degree in data science, computer science, data engineering, or related technical, math, or scientific field. </li><li> 6+ years of experience in data science, manipulating data sets, and building statistical models. </li><li> 6+ Years of experience using statistical computer languages (Python, SQL, etc.) to manipulate data and draw insights from large data sets. </li><li> Machine Learning Experience: ML algorithms, experience with training models, hyperparameter tuning, and distributed model training. </li><li> Experience deploying traditional ML and deep learning models (clustering, decision trees, neural networks) and their validation. </li><li> Working knowledge of data mining principles: predictive analytics, mapping, and collecting data from multiple cloud-based and local data sources. </li><li> Experience and knowledge of statistical modeling techniques: GLM multiple regression, logistic regression, linear regression, variable selection, and time-series analysis. </li><li> Data Visualization experience using Tableau / Power BI or other interactive data visualization software products. </li><li> Applies tools to efficiently clean and prepare massive volumes of unstructured data for analysis. </li><li> Experience with Apache Spark technologies. </li><li> Basic working knowledge of Azure cloud computing (Kubernetes, pipelines..) </li><li> Experience/knowledge base in Agile process using JIRA is a plus. </li></ul>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a fingerprint background check administered by Motorola Solutions Inc. customers. #LI-RS1 Basic Requirements<ul><li> Bachelor's or Master's degree in data science, computer science, data engineering, or related technical, math, or scientific field </li><li> 6+ years of experience in data science, manipulating data sets, and building statistical models </li><li> 6+ Years of experience using statistical computer languages (Python, SQL, etc.) to manipulate data and draw insights from large data sets. </li><li>Must be able to obtain background clearance as required by government customer</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Lead Data Scientist

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description The primary responsibility of the Sr. Customer Support Manager (CSM) is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and ensure customer satisfaction with Motorola Solutions Public Safety Customers. The LCS business is a combination of forecasting, proposing new services and contract renewals and building relationships with customers and subcontractors. Ensuring customer satisfaction involves proper delivery and execution of service contracts. If any service is not being performed up to contracted specifications or a process is not producing the correct results, the Sr. CSM will become involved and find a solution. Duties and Responsibilities: The Sr. CSM is responsible for the overall success of and relationship between the Customer's Operation, Motorola Subcontractors, and Motorola Solutions near the Seattle and/or Portland, Washington area. Key responsibilities include: <ul><li> Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance. </li><li> Work with customers to discuss concerns and drive corrective actions to closure. </li><li> Manage and maintain services scope as per services contract and ensure customers understand their obligations in regard to service deliverables. </li><li> Ensure that customers receive appropriate and timely reporting as required by the Services Contract. </li><li> Manage sub-contractors deliverables and adherence to agreed scope and outcomes. </li><li> Manage product quality issues as needed (FSB'S) </li><li> Engage in the case management process to ensure proper service delivery. </li><li> Assist partners and vendors as needed with payment and billing issues. </li><li> Identify and implement areas for improvement to ensure improved service quality and best practice delivery. </li><li> Ensure all operational documentations remain up to date and relevant. </li><li> Manage third party vendors as needed. </li><li> Manage contract change management as needed. </li><li> Assist with the management of the MR assigned service contracts. </li><li> Work with the Service Contract and Software Operations (SCSO) for contract loading, renewals, and service contract change order requests. </li><li> Gather and provide Booking Packages to SCSO for contract loading. </li><li> Work closely with the Motorola Solutions Program Manager (PM) to provide a smooth transition from project implementation to warranty support and service delivery. <ul><li> As a part of this process, the Sr. CSM ensures that there are clearly documented support/service expectations and processes for the customer. They seek to understand customer expectations and needs to ensure that their operational requirements are identified, properly supported, and if not what additional services can be proposed. </li></ul></li><li> Work with customer and field teams to create and/or update existing Customer Support Plans (CSP). </li><li> Create customer and service provider Statements of Work. </li><li> Execute contract documents and obtain customer purchase orders. </li><li> Manage the service contract renewal process for all assigned lower complexity service agreements; including but not limited to customer inventory updates, SOW updates, CSP updates, 3rd party vendor pricing updates / changes, Installation Agreements (write-up, obtain PO, and manage) </li><li> Lead and manage the coordination of variation and other change request response and implementation of approved changes. </li><li> Oversee the change implementation into service delivery operations in coordination with customer. </li><li> Work with customers on up-sell / cross-sell </li><li> Participate in the forecasting of revenue and margin related to Maintenance Agreements, Work Tickets, and Installs. </li><li> Achieve stated on time contract renewal goal </li><li> Achieve stated services growth goal for assigned contracts </li></ul>Specific Knowledge/Skills:<ul><li>Experience with Salesforce</li><li> Basic financial acumen </li><li> Computer skills (I.e. MS Office suite) </li><li> Customer Satisfaction mindset </li><li> Understanding of Oracle / Services Lifecycle tool and Excel is preferred </li><li> Strong working knowledge of the Customer Call Center and the Network Operations Center offerings and procedures is preferred </li><li> Strong command of communication skills, both oral and written </li><li> Ability to communicate with customer IT personnel regarding WLAN and wired infrastructures. </li></ul> **Must be able to obtain background clearance as required by government customer** The Sr. CSM MUST reside in the state of Washington to service Public Safety customers in the Seattle and/or Portland area. The Sr. CSM role requires 25% - 50% travel. #LI-CC1 Basic Requirements<ul><li>Bachelors degree and 3+ years experience OR 6+ years of experience in one of the following: customer service, customer support , sales support, account management, or public safety experience</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. Customer Support Manager - Seattle/Portland Area

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description This role is located in the Kansas City area and the successful candidate must reside in the KC area or be willing to relocate to the area Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. <ul><li>Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. </li><li>Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.</li><li>Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.</li><li>Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment</li><li>Unique combinations of both multi-site RF communications system and/or computer/networking skills are required.</li><li>The ideal candidate must demonstrate systems experience and have a minimum of 4 years of related experience with the following equipment: Motorola Base Stations (STR series, GTR series, Quantar, etc.), Centracom Consoles (Gold Elite, MCC7500, MCC7100), Channel Banks and T1 Circuits, Computer IP Networks and Configuration</li><li>Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred</li><li>The Candidate must have skills in the use of various communications test equipment including: Communication System Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS (Transmission Impairment Measurement Set), Digital RF Power Meter</li><li>Individual must have a knowledge of one or more of the following: Motorola Conventional, SmartNet, Centracom and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.</li><li>Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.</li><li>Ideally the individual should have or be pursuing at least one network certification: Network+, CCNA, NRS1, Related certification</li><li>Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios or consoles.</li><li>Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.</li><li>Must have excellent communications skills and always present a professional image.</li><li>Must have a current, valid driver's license and no traffic violations.</li><li>Associate's Degree in Electronics or IT or 4+ years Field Experience as a System Technician.</li></ul> Basic Requirements<ul><li> 4+ Years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position </li></ul> Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Field Service Technician - KC Area

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security. Job Description Analyzes, develops, designs, and maintains software for the organization's products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation. Qualifications:<ul><li>Bachelor's degree (or equivalent) in Computer Science, Computer Engineering, Software Engineering or relevant engineering discipline or equivalent experience shipping software </li><li>Experience with the full application lifecycle </li><li>Experience and familiarity with a full Agile development process, including continuous integration and deployment, and feature flags.</li><li>3+ years experience in C# .NET Core</li><li>2+ years experience with microservice architectures, both cloud and on premise</li><li>Experience with Continuous Delivery</li><li>Experience working in an Agile environment</li><li>Experience with Docker and/or containers</li><li>Experience with git version control</li></ul>Plus Skills<ul><li>Experience testing service based apis</li><li>Experience with Angular</li><li>Experience with Microsoft Azure</li><li>Experience with Azure DevOps</li><li>Experience working with remote teams</li></ul> Basic Requirements<ul><li>Bachelor's degree (or equivalent) in Computer Science, Computer Engineering, Software Engineering or relevant engineering discipline with 3+ years experience in C# .NET Core OR 5+ years of relevant experience</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. Software Engineer - C#/.Net Core

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Customer & Digital Experience team is instrumental in shaping and delivering world-class experiences to progress our vision of being the easiest company to do business with in our industry. We are looking for an experienced product manager to lead our efforts to streamline and improve our end customer journey. This person will report to the Director of Customer Experience, and work with a team of UX Designers, Digital Experience leads and IT Delivery teams. Job Description To be successful in this position, you must develop a strong understanding of our end customer business, constantly monitor their journey and work relentlessly across the organization to champion and improve customer experience from onboarding to support and beyond. Internally, you help the company understand how digital drives customer success, self service capabilities, ROI, and our bottom line. Externally, you produce meaningful solutions that make it easy to do business with us. Responsibilities include: <ul><li> Be the expert on our end customer experience, from onboarding to support, engagement and advocacy. </li><li> Contribute to the vision for our Self-service platforms based on an understanding of business, user needs, and our platform architecture. </li><li> Act as a product manager manager of our end customer experience: develop, maintain, communicate and evolve our customer experience roadmap </li><li> Demonstrate and help instill platform thinking always looking to leverage out - of - box solutions, scalability, and user-focused development practices across our development teams </li><li> Formulate product requirements and specifications that are aligned with business goals, audiences, and technologies. </li><li> Collaborate with designers, developers, data analysts, and other stakeholders to ensure that products are delivered on time, on budget, and with the highest quality </li><li> Work closely with Marketing, Product Management, Customer Success, Technical Support and Renewals Operations to align digital solutions to go-to-market efforts and drive adoption of our tools </li><li> Work with the digital & IT teams to maintain our digital ecosystem that enables business operations </li></ul>Who you Are: <ul><li> You have several years of experience working in the digital space, developing products and tools to help businesses scale through modern customer self-service platforms. </li><li> 5-8 years of experience in Digital Product Management or similar roles </li><li> Experience with Salesforce Experience Cloud & Service Cloud is preferred. </li><li> You know how to inspire, motivate and support teams to get things done </li><li> Data Driven mindset, with an ability to leverage data to inform decision making </li></ul>Key performance metrics:<ul><li> CSAT & NPS on end customer experience </li><li> Adoption of our self-help tools </li><li> Ratio of support requests successfully addressed through self-service platforms </li><li> # of insights delivered to inform other departments roadmap </li></ul>This position is a remote position and candidates can be located anywhere in the US. #LI-TW1 #LI-REMOTE Basic Requirements<ul><li> 5 years of experience in Digital Product Management or similar roles </li><li> Bachelor degree required </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Product Manager, End Customer Experience - US Remote

<ul> <li>Picks and pulls orders from inventory</li> <li>Inspects the staged product ensure picks are accurate</li> <li>Safely and efficiently operate warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse by following good housekeeping and safety procedures including.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li> Perform additional tasks as required </li> </ul> Knowledge and Skills:<ul> <li>1 plus years of warehouse / logistics experience</li> <li>Ability to exert up to 50lbs of force when moving heavy product</li> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul> <ul></ul>

ASSOCIATE WAREHOUSE 1

May include.<ul> <li>Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers.</li> <li>Target and sign-up Dealers within assigned territory including A Plus Dealers.</li> <li>Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts.</li> <li>Maintain and improve sales revenue and gross margin.</li> <li>Maintain an accurate call history within the CRM system.</li> <li>Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory</li> <li>As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.</li> <li>Be the channel expert on the features, benefits, product performance, and design guidelines for products sold.</li> <li>Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc.</li> <li>Periodically reach out to customers to determine satisfaction with the organization, products and services</li> <li>Monitor competitive activity and trends within territory.</li> <li>Expand knowledge base of the company's products and features.</li> <li>Understand and follow work instructions, operating procedures and company policies.</li> <li>Perform additional duties when requested.</li> </ul> Base Salary: $50,470 to $62,830 (excludes additional commission and incentive opportunities based on sales performance) The Territory Sales Manager position offers a comprehensive compensation package, combining a competitive base salary with commission-based earnings tied to achieving sales targets. In addition, there are further opportunities for incentives based on performance. The figure below represents an example of the base salary portion of the overall compensation. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1

Territory Sales Manager - (Base Salary + Commission) -Remote

May include: <ul> <li> Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. </li> <li> Provide excellent customer service via walk-ins, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products and services </li> <li> Maintain records and prepare reports on sales activities and manage inventory levels. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Learn the roles and responsibilities of all functions and responsibilities within the branch including: CSRs/Inside Sales Representatives, Warehouse Associates, Drivers and Branch Manager. </li> <li> CSR - Counter duties: Face to face interaction with customers, complete transactions using Mincron; etc. </li> <li> Warehouse duties: safely operate a forklift, proper and safe loading/unloading and stacking techniques, filling customer orders - Will Call; etc. </li> <li> Driver duties: delivery process, documentation procedures, DOT regulations and internal safety protocols </li> <li> Branch Manager duties: Learn employee relations, timekeeping, inventory control, asset protection; etc. </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Ensure branch showroom is adequately stocked, clean and organized as well as the warehouse and showroom and ensure there are not safety hazards </li> <li> Perform additional duties as assigned. </li> </ul> Knowledge and Skills: <ul> <li> Knowledge of MS Office including Word, Excel and Power Point. </li> <li> Ability to learn and demonstrate knowledge of the complete operations of the branch in a period of 8-12 months and be ready to move into a Branch Manager position when training is complete </li> <li> Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Developing rapport and effective listening skills including high level of professionalism - patience, poise and tact </li> <li> Effective verbal and written communication skills. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to develop leadership skills including delegation, performance management and personnel development </li> <li> Ability to use good judgement and strong work ethics and integrity on the job. </li> <li> Knowledge of HVAC equipment / products is preferred </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience:<ul> <li> 1-3 years of customer service, retail experience; HVAC preferred </li> </ul>Education:<ul> <li> Bachelor's degree in business or equivalent, Prefer degree in Business, Sales, HVAC related field </li> </ul>Physical Requirements/Work Environment:<ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Pay Range: $30.36-37.87/hr Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1

Branch Manager Trainee

May include;<ul> <li>Ensures the on-time delivery of product to/from the distribution centers and to the customers.</li> <li>Ensures efficient warehousing with timely movement of product. </li> <li>Extracts data and generates reports that assist in performance tracking and decision making.</li> <li>Develops and monitors product handling program, space efficiency, labor efficiency and first-in-first-out movement whenever possible.</li> <li>Ensures proper execution and accurate documentation of order filling, transporting, and delivery/receiving.</li> <li>Responsible for implementation and effective utilization of system(s) that will ensure that all product within the warehouse and/or entering or leaving the warehouse is accurately identified, distributed, or delivered, and properly stored in designated locations.</li> <li>Provides input to the accounting, production, and scheduling departments to support financial reports, period forecasts, scheduling, and annual business plan preparation.</li> <li>Develops and ensures department policies are being applied accurately and consistently and supports the Company policies and procedures / assures the consistent application of Company policies.</li> <li>Trains and supervises employees to carry out the functions under their control.</li> <li>Utilizes the most reliable, least expensive delivery services possible.</li> <li>Oversees receiving, issues documentation and resolves discrepancies by interfacing with distribution centers and/or Logistics Department at the Daikin Texas Technology Park.</li> <li>Generates reports based on data accumulated through the SAP system.</li> <li>Must continually work to promote the orderliness and cleanliness of their work area and other company standards</li> <li>Identifies value-creation opportunities for the company in the movement and distribution of the product.</li> <li>Perform all other duties as assigned.</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1

MGR GBU HUB

May Include:<ul> <li>Installation & troubleshooting of fireplaces</li> <li>Courteous and effective communication, verbal and text/email, with external customers and internal Williams staff</li> </ul> <ul> <li>Consistent completion of jobs/tasks in accordance with manager and/or trainer instruction regarding installation and operations processes and procedures</li> <li>Confirm installation requirements by reading and understanding manuals, codes and other related materials</li> <li>Utilization of electronic scheduling system using a smart phone or tablet</li> </ul> <ul> <li>Other jobs and responsibilities as may be assigned by Installation Services Manager; GM of Hearth Products or other senior level management.</li> </ul> <ul> <li>Follow standard operating procedures, established work processes and Company policies</li> <li> Perform additional tasks as required </li> </ul>Knowledge and Skills:<ul> <li>Use of tools including, but not limited to, hand tools, powered tools</li> <li>Use of ladders, scaffolding, lifts, harnesses (when required) and other apparatus to reach elevated areas including, but not limited to roofs, chases and attic areas</li> <li>Work with materials and merchandise including manufactured fireplaces, wood and cast mantels, natural stone surround material, metal venting, sheet metal and gas line</li> </ul>Requirements: <ul> <li>Ability to exert up to 75lbs of force when moving heavy product</li> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li>Valid driver's license and be insurable under company insurance policy</li> </ul> <ul></ul>Schedule<ul> <li>Typical workdays are Monday-Friday</li> </ul>

Installer Williams

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties. They must possess high quality customer service skills as well. T he Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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